Platform Terms & Conditions of Use 11500
Please read this document carefully before using 11500's services. By registering or accessing our platform, you agree to be bound by all terms and conditions stated below.
These terms apply to all users of the 11500 platform in Malaysia. Effective date: January 2026.
Acceptance of Terms
By accessing, registering for, or using any part of the 11500 platform — whether via web browser, mobile app, or any other device — you expressly agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and all related policies published by 11500 from time to time.
If you do not agree with any part of these terms, you must refrain from using the 11500 platform. Continued use following any changes to the terms will be considered acceptance of the updated version.
This platform is intended for users who are 18 years of age or older only. By creating an account, you confirm that you meet this age requirement and are legally eligible to use online betting services in your jurisdiction.
Account Creation, Security & User Responsibilities
Each user is only permitted to register one (1) account on the 11500 platform. Registering multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.
During registration, you are required to provide accurate, current, and complete information. False or misleading information may result in your account being suspended without notice. 11500 reserves the right to request identity verification documents at any time prior to processing any withdrawal.
You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone. If you suspect your account has been accessed without authorization, contact 11500's support team immediately at [email protected]. All activity carried out under your account will be treated as your own until you formally report any misuse.
Users are strictly prohibited from:
- Using automated software, bots, or scripts to access or interact with the platform.
- Attempting to hack, infiltrate, or disrupt 11500's systems in any way.
- Using another person's account or sharing your account with any other individual.
- Engaging in any activity that could compromise the integrity of gameplay or the fairness of the platform.
Payments, Deposits & Transactions
All financial transactions on the 11500 platform are conducted in Malaysian Ringgit (RM / MYR). Our platform supports local deposit and withdrawal methods including FPX and Touch 'n Go eWallet for the convenience of Malaysian users.
Minimum and maximum deposit limits may vary depending on your chosen payment method and account verification level. Full details of these limits are displayed on the deposit page within your account once you are logged in.
Before any withdrawal is processed, 11500 reserves the right to conduct identity verification (KYC) checks to ensure transaction security and regulatory compliance. Approved withdrawals are typically processed within 1 to 3 business days, subject to review procedures that may take longer in certain cases.
Any attempt to commit fraud, initiate unauthorized chargebacks, or abuse our payment systems will result in immediate account closure and appropriate legal action.
The specific terms and conditions for each promotion and bonus — including wagering requirements and applicable withdrawal limits — are set out separately on the Promotions. Users are responsible for reading and understanding these terms before accepting any bonus.
Limitation of Liability, Account Suspension & Intellectual Property
Limitation of Liability
11500 is not liable for any direct, indirect, consequential, or punitive losses arising from your use of or inability to use the platform, including service disruptions caused by factors beyond our control such as network outages, natural disasters, or regulatory decisions. This platform is provided on an "as is" basis, and 11500 makes no guarantee that the service will be free from interruptions or errors at all times.
Account Suspension and Closure
11500 reserves the right to suspend or close a user's account without prior notice if there is a breach of these terms, suspected fraud, or any activity that violates applicable law. Where an account is closed due to a violation, any balance associated with the activity in question may be frozen or forfeited depending on the outcome of our investigation. Users whose accounts are closed for technical reasons or at their own request may contact support for assistance regarding any legitimate balance.
Intellectual Property
All content on the 11500 platform — including brand names, logos, interface designs, text, graphics, and software code — is the exclusive property of 11500 and is protected under applicable intellectual property laws. You may not copy, distribute, modify, or use any of these elements for commercial purposes without prior written consent from 11500.
Third-Party Links, Changes to Terms & Applicable Law
Third-Party Services and Links
11500 may engage third-party services or providers for payment processing, identity verification, or game content delivery. 11500 is not responsible for the privacy policies, terms, or practices of such third parties. Any transactions or interactions you have with third parties are entirely at your own risk.
Changes to These Terms
11500 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on this page. It is your responsibility to review this page periodically. Continued use of the platform after any changes are published constitutes your acceptance of the updated terms.
Applicable Law
These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with the use of the 11500 platform shall first be resolved through negotiation. If no resolution is reached, the parties agree to refer the matter to the appropriate jurisdiction.
For any enquiries regarding these terms, please reach us at [email protected]. You may also refer to our FAQ for general guidance on using the platform.
Have questions about these terms?
Contact our support team or visit the FAQ for further clarification. If you're ready to get started, create an account and begin your experience with 11500 today.